Issue:

A clean uninstall is required to troubleshoot an issue

Causes:

An issue is occurring that requires a clean uninstall

Solution:

To perform a clean uninstall for Circle Access Desktop first you will need to uninstall the app.

Navigate to Control Panel and click Uninstall a Program

Locate Circle within the list, and click Uninstall

After Uninstalling next is to clear out the residual files

Navigate to the following directories, and delete any files that are present.

%localappdata%\Circle

%localappdata%\CircleTray

%programData%\CircleService